Effective Date: October 2023
Welcome to TicketsCleveland.net (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Site and use our services. By accessing or using the Site, you agree to the practices described herein.
Our privacy practices apply solely to information collected through TicketsCleveland.net and do not extend to third-party websites or services linked on our Site. We may update this policy periodically, and any changes will be posted here with an updated effective date. Continued use of the Site indicates acceptance of our updated Privacy Policy.
When you create an account, purchase tickets, or contact us, you may provide personal details such as your name, email address, and payment information. We do not directly process or store credit card data; this is handled securely by our third-party payment processors. By submitting your contact details, you consent to our contacting you via email, phone, or text for transactional or service-related purposes.
We may collect technical information about your device and browsing activity, including IP address, browser type, access times, pages viewed, and referral sources. Cookies and similar technologies are used to enhance your experience and gather usage analytics. You can manage your cookie preferences through your browser settings.
Your personal data helps us process ticket purchases, manage your account, and respond to inquiries. We may share relevant information with third-party ticket vendors or delivery services to fulfill your orders.
With your consent, we may send promotional emails or texts about upcoming events, special offers, or updates related to TicketsCleveland.net. You can opt out at any time via the links provided in our communications or by contacting us directly.
We may disclose your information when required by law, to respond to legal requests, or to protect against fraud and unauthorized activities. We also collaborate with trusted third-party service providers to support our operations under strict confidentiality agreements.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. You may request the deletion of your data by contacting us.
We use cookies to facilitate Site functionality, analyze usage patterns, and deliver targeted advertising. Cookies may include cookies necessary for site operation, performance cookies, and advertising cookies to tailor content and ads. You can control cookie preferences through your browser settings or opt out of targeted advertising via third-party tools.
We implement reasonable security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
The Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You can opt out of marketing communications at any time by following the unsubscribe links in our emails or replying with “STOP” to our texts. You also have rights to access, correct, delete, or restrict your personal information. To exercise these rights, contact us at contact@ticketscleveland.net or use our privacy rights request form.
Depending on your jurisdiction, you may have rights such as accessing your data, requesting deletion, or opting out of data selling. For residents of California, you can request details about sharing your data with third parties for marketing purposes by contacting us as specified above.
We collect data directly from you, automatically through your interactions with our Site, and via third-party services. Categories include contact details, transaction records, device information, and browsing data.
If you have questions, concerns, or wish to make a privacy request, please contact us at contact@ticketscleveland.net. You may also use our privacy request form on the Site.